🚚 Fast shipping / Installation within 24 hours / Certified warranty on all brands

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FAQ

Yes, all air conditioners available at Pharos Tech are 100% original and come with an official warranty from the agent or manufacturer.

We offer several payment methods, including:
Cash on Delivery
Bank Transfer
Payment in installments through approved systems (subject to approval)

We currently serve Alexandria, Beheira, and the North Coast, and are working on expanding to other governorates soon.

Within Alexandria: 1 to 3 business days
Beheira and the North Coast: 2 to 5 business days depending on the customer's location

Yes, we provide installation service through certified technicians.

Yes, you can return or exchange the device within 14 days from the date of receipt, provided that it is in its original condition and has not been used.

Yes, prices vary depending on the payment method. The price difference is explained on the product page or by contacting customer service.

You can contact us via:
WhatsApp : 01011462300
Phone : 01010805033
Facebook page messages : https://www.facebook.com/pharoseg
Or through the "Contact Us" page on the website.

Yes, we constantly update our offers. Follow our Facebook page or browse the offers section on the website to keep up with the latest discounts.

No, you can place an order without creating an account, but creating an account helps you track orders and keep your data for future orders.
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Our Frequently Asked Questions (FAQ) page is designed to provide quick and clear answers to the most common inquiries we receive from our valued customers. Whether you're curious about placing an order or need details about shipping, this section covers:

  • Orders and Payments

  • Shipping and Delivery

  • Returns and Exchanges

  • Warranty and Maintenance Services

  • Account and Website Usage

  • Customer Support and Contact

If you can’t find the answer you’re looking for, feel free to reach out to us directly — we’re always here to help.